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Email + Maintouch

Let your agents email results to your teammates, with nothing to set up.

Email
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Agent M

Overview

Some results belong in an inbox: a weekly report from a custom agent, a list of pages to fix, a summary someone asked for in chat.

Email is on by default. Agent M and your custom agents can send plain-text email to teammates in your Maintouch workspace through Maintouch’s own email service, and never to anyone outside it.

How it works

  1. 01

    It’s already on

    There is no account to connect. Every workspace starts with agent email turned on.

  2. 02

    Choose who can be emailed

    Every teammate is on by default. Switch off anyone your agents should not email.

  3. 03

    Ask an agent to send it

    Ask Agent M to email a result, or tell a custom agent to email its findings each time it runs.

What you get

Teammates only

Agents can only email members of your workspace. If any recipient is not allowed, nothing is sent.

One copy each

Up to 10 recipients per email, each with their own copy and the subject as the heading.

No duplicate sends

The same message to the same person within one chat or run goes out once.

Easy to opt out

Every email carries an unsubscribe link, and you can switch the connector off at any time.

Questions

Do I need my own email provider?

No. Email sends through Maintouch’s own email service, so there is nothing to connect.

Can agents email customers or prospects?

No. Only teammates in your workspace can receive agent email, minus anyone you switch off.

What happens when Email is off?

Nothing is sent. Your agent tells you Email is off and points you to Connectors to turn it back on.

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