Google Meet + Maintouch
Analyze the customer calls you already transcribe in Google Meet, with no recorder bot.
Overview
If your team turns on transcripts in Google Meet, the questions buyers ask are already written down. No extra notetaker has to join the call.
Connect your Google account and Maintouch reads the finished Meet transcripts from your recent calls, labels each speaker and writes a summary. It then analyzes a fresh batch for customer questions, competitor mentions and product feedback.
How it works
- 01
Connect with Google
Sign in with the Google account you use for Meet. Maintouch shows which account it runs as.
- 02
Transcribe your calls
Only meetings with a finished Google Meet transcript are imported, so turn on transcripts for the calls you want analyzed.
- 03
Let it run
The first sync starts when you connect and covers the last 30 days. New calls sync every day.
What you get
Google’s own transcripts
Maintouch reads the transcript Meet created, so there is no bot in the call and nothing new to install.
Speakers labeled
Each line is matched to the participant who said it, so you can tell buyer questions from your team’s answers.
Questions by funnel stage
Customer questions are tagged top, middle or bottom of funnel, ready to become posts and FAQs.
Competitor mentions
When a buyer names a competitor, Maintouch captures it and uses it to keep battlecards current.
Permissions
Conference records (read) List meetings held in the sync window, with start and end times.Participants (read) Read display names to label speakers and name each call.Transcripts (read) Read finished transcript entries so questions can be extracted.Questions
Which meetings are imported?
Ended meetings that have a finished Google Meet transcript. Meetings nobody transcribed are skipped, since there is nothing to analyze.
Can I filter out internal meetings?
Not by email domain, because Meet doesn’t share participant emails. Calls are named after their participants, and you can filter on that name.
Does Maintouch join or record my calls?
No. It only reads transcripts Google Meet already created.
